Avery C Pfm

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Verified Reviewer
| map-marker Mission Viejo, California

Bone in frozen Kirkland salmon filet

My husband almost choked on a bone in a salmon filet that was labeled as BONELESS. this could have gone seriously bad and is so dangerous. Not only do I demand a refund for the salmon but also require an explanation. I feed my young children this fish and am terrified to ever do so again.
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Featured
McKelle B

There was a frog skin inside of my maple syrup

Kirkland Signature - There was a frog skin inside of my maple syrup
Kirkland Signature - There was a frog skin inside of my maple syrup - Image 2
Hi! Im not usually one to complain. But I went to pour my syrup and this mass came out. I have no idea what it is. It looks like a frog, it is sparkly and has a dark green skin like a frog. Is this something that coagulates in the syrup? Thanks! Best, McKelle Baker
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Pros:
  • Great price
Cons:
  • Something odd in my syrup

Preferred solution: Let the company propose a solution

User's recommendation: Be wary if this is something normal or not normal

ronald m Izs

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Verified Reviewer
| map-marker Los Angeles, California

Food product

I recently purchased the Kirkland Organic Salsa (Medium). It was at the Costco store in Kona, HI. It has been a while since my last purchase and has been a seasonal thing. The question I have has there been a change to the formula. I never experienced how hot the medium is. I wonder if there was a mix-up in the packaging, but all I see in the store is medium. I normally can eat hot salsa, but I question if it's in mislabeling or a formula change. Thank You
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Preferred solution: Let the company propose a solution

Chandra p Dwc

Complain about your bath tissue.

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Since the pandemic I am not pleased with your toilet paper . The quality is bad, instead of 2 ply most of the rolls are 1 ply smartly put in between the 2 ply to trick the customers. Before each big package used to have 6 rolls of 425 sheets per roll into 6 smaller packages and the price was $16.99 but now there are 6, 1ply mixed in with 2 ply and very less sheets of toilet paper in each package and there are 30 rolls instead of 36 rolls but the price have gone up to $20.00. I am not happy with your product which used to be my favourite brand of toilet tissues. Please look into the company that is cheating the customers.
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Preferred solution: Let the company propose a solution

User's recommendation: Do not buy Kirkland bath tissue from Costco until they stop cheating the customers

1 comment
Guest

Kirkland Bath Tissue is not soft and definitely not absorbent.

Anonymous
map-marker Lake In The Hills, Illinois

Pits in my prunes

I have several pits in my prunes I always buy these prunes never had pits In them I have two packages that are filled with pits In the prunes almost broke my tooth
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Anonymous
map-marker Windsor, Ontario

Question about yogurt probiotics

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I called and researched a million times to ask about the gelatin source in the yogurt probiotics in your brand but couldn't find an answer. Now i have a pack of yogurt in the fridge sitting and waiting to either toss it or eat it. Can you help with this dilemma please!
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Anonymous
map-marker Dallas, Texas

Question about Kirkland Signature Nut Bars

Kirkland Signature Nut Bars used to have a carbohydrate count of 7 grams. Now on the box the carbohydrate count is 17. Why is there a difference. Was the recipe changed.
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User's recommendation: Be aware of changes on the label and question why

Catherine M Wjl

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Verified Reviewer

Lower quality container

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There has apparently been a change, and not for the better, in the plastic jars used for Kirkland Mayo. I am a 65 yr old, with arthritis in my hands and am now able to turn the lid past the point where it is tight enough to lift by the lid. (The jars are so big that using the lid is the only way I can carry it one-handed. I wonder now if the jar actually closes tight enough to protect the product?
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Loss:
$5
Pros:
  • Price
  • We typically like most kirkland products

Preferred solution: Let the company propose a solution

User's recommendation: Use two hands to carry, or you'll end up with mayo all over the floor!

Madi K Kgh

Chocolate covered raisins complaint. Sticks inside the chocolate

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Kirkland Signature - Chocolate covered raisins complaint. Sticks inside the chocolate
I was eating the Kirkland signature chocolate covered raisins and kept biting into sticks that were covered in chocolate.
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Pros:
  • Cheap

Preferred solution: Full refund

simo djeudjo h

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Verified Reviewer

Legal documents

Organic certificate and the THE CHEMICAL, PHARMACEUTICAL, BIOLOGICAL FILE OF THE PRODUCT KIRKLAND CALCIUM CiTRATE MAGNESIUM AND ZINC WITH VITAMINS D3 for wholselling for distributors
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Preferred solution: the health ministry of cameroon required a legal document that shows you produce the calcium citrate magnesium and zinc .i want to sell it here .people find it only in second had shop here from america. it is scare try to make me to sell it here

Anonymous
map-marker Victorville, California

Cheap.

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As a new mom, I was advised Kirkland diapers were the best. They are cheap and a good diaper. And I agreed. Until recently. It seemed every other box I bought the diapers are cheap. I returned one box because I wasnt about to have, loose velcro, and easy ripping diapers. The next box I got every other diaper is cheap. So they tried to disguise it by making it every other one and honestly why are they doing this? Why cant we have the old diapers with the purple velcro part. Those worked so well I was mad that I couldnt open the velcro to seal it.
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Lisa L Vah

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Verified Reviewer

Protein bar

What is the truth on carbs and calories on your Kirkland protein bars.My bars says 4 net carbs and your new ones say 11 carbs so what is the truth and why have you been lying about it for the last years
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Loss:
$100
Pros:
  • Low carbs
Cons:
  • Carbs

Preferred solution: The truth

Marina P Gth

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Verified Buyer
|

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Verified Reviewer

Question about cookware composition

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Kirkland Signature - Question about cookware composition
Kirkland Signature - Question about cookware composition - Image 2
I have an issue with my Kirkland Signature cookware composition. I have never received a call or an answer to my email. Is the warranty mentioned on the box a scam? The bottom of two of my pans falls incidentally which is really dangerous... Please contact me on 514-839-**** and help me resolve this issue! Thank you!
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Loss:
$207
Pros:
  • Cheap
Cons:
  • Dangerous to use if defective

Preferred solution: Full refund

User's recommendation: I really hope the new cookware set is way more safe than the one I have purchased.

Sandra H Yij

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Verified Reviewer
| map-marker Nampa, Idaho

Kirkland frozen chicken breasts have changed! They are inedible!

I've been buying these for several years, but the last bag is disgusting, to say the least. They are much larger and so tough they are virtually inedible. I've even baked and then shredded them and still find them like leather. I'll be throwing out the last half of the bag because they are so disgusting.
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Preferred solution: Let the company propose a solution

User's recommendation: Don't buy these!!

Connie A Mmg

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Verified Reviewer
| map-marker Eugene, Oregon

SEVERE ALLERGY TO VITAMIN E

Kirkland Signature - SEVERE ALLERGY TO VITAMIN E

My step daughter was going to buy these for me, as they are more economical than Cottonelle wipes. I told her they have Vitamin E in them, which I am highly allergic to, after nearly losing my left leg from using Vitamin E on a scar.

After nearly 5 months of steroids, antibiotics, anti-bacterial soap, and daily trips to the specialist, my leg has just about returned to normal. I still have a black spot on my leg that shows the remains of the ordeal. The issue is, THIS VITAMIN E does not show on the box itself, only on the website in the specifications. Had I not read that, I would have been in grave danger, and possibly had a law suit against the company who designs the box, and Kirkland Signature for not having that disclosed.

My step daughter is now advocating for me, as this could be a potential danger for anyone down the road, and to prevent such legal action. I cannot imagine the consequence had I used. I was just recently in for shampoo that had changed ingredients, and my head was red, swollen, and terribly itchy ~ mega doses of dexamethasone, and other steroids, as well as an anti-histamine for many days ~ and more trips into Dr it was terrible, and the Vitamin E was the last ingredient.

OVERVIEW FROM WEBSITE:

Kirkland Signature BabyWipes are made with Tencel fiber, a naturally soft, environmentally friendly fiber. The fiber is a 100% renewable resource made from wood pulp.

These wipes are ideal for your baby's delicate skin. They are hypoallergenic and free from alcohol, chlorine and parabens.

They also contain aloe and vitamin E. The result is a silky smooth and super-strong wipe.

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Pros:
  • Price
Cons:
  • Incorrect labeling of box
  • Possible incorrect labeling of individual packages of wipes

Preferred solution: Update boxing, packaging etc., to reflect Vitamin E in product.

User's recommendation: Check ingredients