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Kirkland Signature

Kirkland Signature

What is your customer experience with Kirkland Signature?

Kirkland Signature Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Kirkland Signature has 2.9 star rating based on 118 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: We typically like most kirkland products, Great price, Typically good quality.
    Cons: This was a one time occurance, Bad quality, Mold growing inside product.

  • Recent recommendations regarding this business are as follows: "Excellent", "Eat At Your Own Risk!", "I suggest", "Reply", "Kirkland signature customer service is terrible!".

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Media from reviews

Kirkland Signature - Information
Kirkland Signature - Information - Image 2Kirkland Signature - Information - Image 3Kirkland Signature - Information - Image 4Kirkland Signature - Information - Image 5Kirkland Signature - Information - Image 6Kirkland Signature - Toilet paper Mold.
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Top Kirkland Signature Reviews

Positive Review

"How long a product will be good once opened"

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I definitely WAS NOT a pissed customer, I was just trying to get a correct phone for my question and once I got it, Shannon was very helpful. User's...

Critical Review

"Mislabeled Steelhead "Salmon" Food Poisoning"

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I suffered intense nausea, vomiting, dizziness, chills, cold sweats, and stomach pain after cooking and eating a quarter potion of the Costco's Kirkland...

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expiry date customer information food customer service cover failed atlantic salmon luck oil service
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Jencarlos Qvv
map-marker Traverse City, Michigan

How long a product will be good once opened

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I definitely WAS NOT a pissed customer, I was just trying to get a correct phone for my question and once I got it, Shannon was very helpful.

View full review

User's recommendation: Excellent

Anonymous
map-marker Staten Island, New York

Mislabeled Steelhead "Salmon" Food Poisoning

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I suffered intense nausea, vomiting, dizziness, chills, cold sweats, and stomach pain after cooking and eating a quarter potion of the Costco's Kirkland Signature Steelhead Fillet I purchased in Hazlet, New Jersey. The product looked like it had a healthy red color, but had a slimier than normal texture.

I cooked it in a pan until the temperature reached 170 degrees.

I ate the fish at 6pm, and by 8:30 I was suddenly dizzy and nauseous. My symptoms continued throughout the night.

Ironically, I purchased the Steelhead instead of the adjacent Atlantic Salmon because every Atlantic Salmon package had BLACK BRUISE marks on each fillet piece. Truthfully, it is impossible to distinguish the Steelhead from the Salmon, and until researching about the fish, I assumed I had bought salmon.

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User's recommendation: Eat At Your Own Risk!

Shawntae Mww
map-marker Reseda, California

It won’t let me speak to anyone without entering my card and I don’t have it

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Updated by user Jan 25, 2025

I got 3 bags of dogfood when these fires were all blazing and I had to relocate my dog and I took someone’s suggestion and had the person looking after myLet’s get my 4 bags of dog food. 2 of those bags were moldy and had spider webs and scince I’m not a Costco member I wasn’t aloud to return them there and they told me to reach out to Kirkland and nothing has been resolved

Original review Jan 10, 2025

I just evacuated and I got 2 bags of dog food from a friend as a gift and there is

Mold , I would like to speak to someone

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User's recommendation: Reply

Anonymous
map-marker Lindenhurst, New York

BBQ cover failed after one season

My mom brought me a BBQ and cover failed after a few months . Hade to cover with tarp for winter to protect grill .

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Stephen S Pjw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Your customer service is almost impossible to reach!

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Needed information on peanut oil and could not find a customer service number that was useful! Good luck trying to find one!

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Preferred solution: Information on peanut oil. Trying to find out if it is refined or not. Don’t want to kill my family with peanut allergies!

User's recommendation: Kirkland signature customer service is terrible!

Dakoda Izt

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Verified Reviewer

I just found a stone in my 1.13kg of unsalted...

I just found a stone in my 1.13kg of unsalted mixed nuts, I almost broke my tooth on it. I’m just wondering what ca be done ?

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Revanth A Quj

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Verified Reviewer

Information

I want to know the expiry date of the product. I have purchased it in Melbourne but I am unable to find the expiry date. Can you please tell me the expiry date?

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Pros:
  • Heals the problem
Cons:
  • Expiry date issue

Preferred solution: Information

User's recommendation: I suggest

Featured
Bulah Suy
map-marker Houston, Texas

Toilet paper Mold.

Kirkland Signature - Toilet paper Mold.
Kirkland Signature - Toilet paper Mold. - Image 2

So my mother likes to shop at coscos, she usually buys the big packages of toilet paper and paper rolls. I noticed the first time I used it this gray speck and i would see it alot, wasnt sure what it was so Ignored it.

Yesterday, saturday I used the toilet and I noticed again, as I looked closely there was this fluffy white stuff on it, tried touching it with my finger and it felt soft, it wasnt attached to the paper. As I did my examination, I made my analysis that it was mold on my toilet paper. Didnt know that toilet paper had an expiration date as well, I kept the roll for further evidence so my mother can take it back to coscos. Becareful, with ANY brand, not sure what happened to the paper that it inquired mold on it.

But it was pretty visible for me to see it. Will not be buying from this brand again.

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User's recommendation: Becareful with what you buy, even after you buy it cause you are the one that will affected.

1 comment
Guest

* acquired Not inquired * Costco Not coscos * didnt’t Not didnt Just curious, how did you “do your examination” and “make your analysis” lol

Mister j Fvc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Middletown, Delaware

Need support paring Kirkland Signature 10s to Easy Line app and to a device for work - link on your Home web site is broken!!

I have Kirkland Signature Hearing Aids, and I am having issues pairing them to their own app, as well as pairing them to a very expensive two way radio (walkie-talkie) that my company purchased for me to accommodate my hearing loss, as they can be paired via bluetooth. So I go to request support from the company, and there's not a real-time chat that is available for support, which I felt was odd given purpose of the product.

So I just go ahead and fill out a general request for support form that is your usual "fill this out and you may get a response in a week or so, and it may be helpful, or it may be an ongoing e-mail conversation that takes two months before you may possible get any resolve. Anyway. It is what it is. So I filled it out on my phone and submitted it, and it wouldn't submit!

I kept getting errors. Fortunately, I was able to hit the back button and the information was still there. Thought maybe it was a glitch or bad service so I tried again...Nope. Did this several times.

Kept getting errors. Soooo, I figure it's me..my phone...Has to be, right? I use a desktop computer and Guess What. Link Is Broken.

And that's the only way to contact them. I looked all over trying to find out how I could contact Kirkland Signature and their hearing aid department, and it's a ghost town. Then I found this site and was able to send an e-mail that will hopefully find its way to someone that can help me. I'm not "pissed".

I feel betrayed. How does a company do that to people who have what I definitely consider to be a disability?

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User's recommendation: If you are thinking of purchasing Kirkland Signature hearing aids (which maybe that's the issue..maybe they stopped making them, as Costco does not sell them anymore), go to their main website for hearing aids and make sure everything is up and running

Debbie C Ihh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service

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Placed order for coffee table 11/29:approx 6:00 pm est. Realized immediately they had wrong shipping address as we are in FL for the winter and they are shipping to the billing address in KY.

Immediately tried to reach customer service to correct to find they are only open 8:00 am-5:00 pm Mon-Fri. Tried first thing 11/30. Recording saying high column leave a call back number. Two hrs later no call back.

Finally reached customer service only to be told they couldnt change shipping address and too late to cancel and told it would be 5-6 days for a call back! Table delivered to KY on Saturday 3 days after order. Order said 5-7 days. I think they expedited the delivery.

No one home at KY address. Table left outside and we wont return until April. Worst customer service I have ever dealt with.

I would give zero star is that was an option. Wont be ordering from again.

View full review
Loss:
$501
Cons:
  • Virtually no customer service for cancelling or changing an order

Preferred solution: Full refund

User's recommendation: No not order online.

1 comment
Guest

Don’t blame them for your mistakes

Tracy I Jks

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Verified Reviewer
| map-marker Peoria, Arizona

Unable to open almond milk containers

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Kirkland Signature - Unable to open almond milk containers

I use almond milk in my smoothies every morning and I use the Kirkland almond milk unsweetened in the square boxes. Never had any trouble like this before but I got a case each one every single milk container is lid will not come off unless I use pliers, then it destroys the lid so I cant recap it so its its in my refrigerator without a cap I finally got tired of it and just went and bought Frys a brand.

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Carol C Wio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The praline pecans were stale with lot of crumbs and broken pieces.

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March 23, 2023, I purchased a container of praline pecans through Amazon Prime for a special party. On the evening of the party my guest and I did not enjoy the praline pecans. Some guest stated that the were old, others too hard and discolored, and others stale.

I was very embarrassed.

View full review
Loss:
$28
Pros:
  • Rapid shipping
Cons:
  • Do not know if it fair to judge by this 1 product 1st time buy

Preferred solution: Full refund

User's recommendation: If ordered and the color doesn't look right, return.

Akash F Uho

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Colombo, Colombo District

I need to know exp date

Kirkland Signature - I need to know exp date
Kirkland Signature - I need to know exp date - Image 2
Kirkland Signature - I need to know exp date - Image 3

May I know the expiry date of this. I bought this today. Is there any problem to use from today?

The product is KRILL OIL 500 mg

EXP AL LOT502****

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Vanessa L Iwg

I’ve been trying to reach someone about my problem

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The vodka almost made me go blind. I had one two ounce shot out of the bottle it was so bad.

I usually buy the vodka its always very good. This bottle is a bad batch confirmed by other people that have tried the normal vodka.

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Loss:
$45

Preferred solution: Full refund

Anonymous
map-marker Sacramento, California

Water taste like bleach

Kirkland Signature - Water taste like bleach

Didn't want Itm./art. 782796 when I called customer service didn't seem to care of my concerned made it my problem and said to take it back where I got it from and feel out the paper work.

Thank you customer service for saying we don't do this here sort thought that was your job. Bought at Costco in Eureka California.

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Vanessa L Iwg

Kirkland vodka

I got the vodka before this batch is so bad I only had one shot my throat burns still my vision is still very blurry my friend that tried it with me threw up all day after only one shot. This is not how it normally is this stuff is very bad and made me and my friend very sick.

View full review
Loss:
$44
Pros:
  • Vodka is usually sooo goood
Cons:
  • Inconsistencies

Preferred solution: Full refund

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